Privacy Policy

Effective Date: 01/25/2026

AVProSupply (“AVProSupply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://www.avprosupply.com (the “Site”).

1. Information We Collect

1.1 Personal Information You Provide

When you use our Site, create an account, place an order, or contact us, we may collect:

First and last name
Company name
Billing and shipping addresses
Email address
Phone number
Account login credentials
Payment information (including credit card details, only if voluntarily saved by the user)
Order history and transaction details

1.2 Payment Information

We accept payments via:

Credit and debit cards
PayPal
PayPal Credit
Net 30 terms
Check

Credit card information may be securely stored in your account only if you choose to add and save it. We use industry-standard security measures to protect this data.

2. Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and actions taken
Referring URLs

This information is collected through cookies, pixels, and similar technologies.

3. Cookies and Tracking Technologies

We use:

Essential cookies (required for site functionality)
Analytics cookies (e.g., Google Analytics)
Marketing and advertising cookies (e.g., Meta/Facebook Pixel)

You can manage or disable cookies through your browser settings or our cookie consent banner.

4. How We Use Your Information

We use your information to:

Process and fulfill orders
Create and manage user accounts
Communicate regarding orders, support, or inquiries
Send marketing and promotional emails (with unsubscribe option)
Improve our Site, services, and customer experience
Detect fraud and enhance security
Comply with legal obligations

5. Marketing Communications

You may receive promotional emails from us.
You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Sharing Your Information

We may share your information with trusted third parties, including:

Shipping carriers (e.g., FedEx, UPS)
Payment processors
CRM and customer support platforms
IT, hosting, and analytics providers

We do not sell your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

Know what personal information we collect
Request access to your personal data
Request correction or deletion of your data
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information

Do Not Sell or Share My Personal Information

AVProSupply does not sell or share personal information for monetary value.

To exercise your rights, contact us using the details below.

10. GDPR Notice (EU Visitors)

While AVProSupply primarily operates in the United States, visitors from the European Union may have rights under the GDPR, including access, correction, deletion, and restriction of processing of personal data.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Information

If you have questions about this Privacy Policy or your personal data, contact us at:

AVProSupply
830 National Drive, Ste 140
Sacramento, CA 95834
United States

Phone:
1.888.902.3309 (US Toll-Free)
1.916.246.6264 (Local & International)

Fax: 1.916.672.2557

Email:
Sales: sales@avprosupply.com
Support: support@avprosupply.com