Description
HELO Plus is a compact H.264 streaming and recording appliance designed to encode and deliver live video streams while creating local recordings. It supports up to 1080p60 capture and simultaneous streaming plus recording, enabling consistent delivery of live content. The unit is intended for operators who need a simple, independent encoder/recorder that integrates into broadcast and streaming workflows.
The appliance accepts both 3G-SDI and HDMI inputs and provides matching 3G-SDI and HDMI outputs for monitoring or downstream distribution. It can stream to two independent destinations simultaneously and record to SD card, USB storage, or network shares such as NFS or SMB. Hardware Picture-in-Picture and onboard graphics upload allow overlays and multi-source presentations without external processors.
HELO Plus encodes H.264/MPEG-4 up to 20 Mbps and supports Baseline, Main, and High profiles for flexible compatibility across CDNs and players. Audio encoding uses AAC-LC at 48 kHz and supports 2-channel stereo by default; optional 4-channel audio enables two stereo pairs for multi-language streams. Protocol support includes RTMP/RTMPS, RTSP, HLS, RTP-TS/UDP, and SRT in both caller and listener modes for secure and reliable transport.
Connectivity includes 1x 3G-SDI and 1x HDMI input and output, embedded SDI/HDMI audio, an analog stereo input and output on 3.5 mm TRS, a front-mounted SD card slot and USB port, and Gigabit Ethernet for streaming and network storage. The device supports recording to exFAT or FAT32 media and network-mounted SMB or NFS volumes. Integrated web-based control provides preview, configuration, and scheduling via the built-in web server.
Typical use cases include live event streaming, news and sports contribution, eSports broadcasting, education and campus streaming, and corporate or worship services requiring simple live encoding and simultaneous recording. HELO Plus is also suitable for field deployments where compact size and straightforward operation are priorities. The unit supports AV Mute and user-uploaded graphics to manage pre-live and standby content.
Installation is plug-and-play through a web UI and simple front-panel controls including dedicated Stream and Record buttons. Power is supplied via the included universal AC adapter to a 12 Vdc mini XLR input and the chassis is designed for desktop or rack-shelf use in broadcast racks. Firmware options such as PlayToStream and 4-channel audio can be trialed and licensed to extend functionality while AJA provides a three year warranty for long-term deployments.
Free Ground Shipping
We offer free ground shipping on every purchase of $300 and more for US and US territory. Please choose "Free Ground Shipping (UPS/USPS)" option at checkout.
UPS Ground
UPS provides up-to-date tracking information. Ground service takes anywhere from 2-7 working days for delivery depending on destinations. UPS Ground does not deliver on Saturdays, Sundays or Holidays.
USPS Priority Mail/USPS Express Mail
For all shipments shipped via USPS, we offer 'DELIVERY CONFIRMATION' number with each package. Difference between tracking number provided by UPS vs USPS Delivery Confirmation number is: Delivery Confirmation status is updated when the delivery has been made or when the package has made it through major USPS stations.
Air Shipment
Air shipments, Overnight, 2nd day and 3 day select methods offer guaranteed delivery time for your shipment. If you are in hurry or in need for the items on schedule, select one of these methods. Up-to-date tracking information is provided with each Air Shipment. AVProSupply has the right to choose between Air shipments to meet or reduce delivery time. For guaranteed delivery of multiple items with expedited shipping, please contact our customer service representative for personalized assistance to get your items delivered to you when you need them.
International Customers
We offer shipping via USPS/UPS for our international customers. You can find different shipping options during checkout.
Most items ordered from AVProSupply will be shipped out from our California Warehouse. Will-Calls are only allowed with Appointment Only - Please call Customer Service to set one up between the hours of 9am to 6pm PST.
We Offer A 30-Day Money Back Guarantee:
Our main goal is to ensure your complete satisfaction with our service and products. If, for any reason, you are not 100% satisfied with your purchase, you can return it within 30 days of the purchase date for a full refund. Our 30-day money back guarantee applies to all of the products we sell, except for: TVs and monitors 20" and larger, Special Order merchandise, or any item indicated as non-returnable. Shipping is not refundable. Prior to returning your purchase, a Return Merchandise Authorization (RMA) number will be provided to you.
Refunds:
Refunds on returned items will be issued in the same payment form as received from the customer at the time of purchase. Once we receive the product and it passes inspection, we will credit your account. Please allow 3 - 6 business days for a credit to appear on your account.
Exchanges:
If the item was sent back to us for an exchange, please allow 3 - 5 business days for the replacement to be processed.
No Returns/Exchanges on the following:
- TVs and monitors 20" and larger
- Special Order merchandise
- Any item indicated on the website as non-returnable
For more information see our official Return Policy
