Description
The DSM-16 is a 16×16 system manager designed to manage Dante endpoint-to-endpoint distributed audio networks. It provides embedded digital signal processing and flexible routing for whole-site audio distribution. The product targets installers who need centralized control and per-zone management.
The unit features a full 16×16 matrix, integrated DSP and a web server with three access tiers. The web UI exposes an Installer level for full configuration, a Zone user level for source selection and volume control, and an Admin level for zone source and level management. These control tiers simplify multi-user deployments while maintaining secure configuration control.
Technically the DSM-16 supports PoE+ and includes a 24V DC power supply option, as well as compatibility with 40W PoE sources. The chassis is steel and rack-friendly, with compact rack height and standard mounting hardware included. Physical dimensions and shipping details are provided for planning rack and crate logistics.
Connectivity includes Dante network audio endpoints and standard control via the embedded web server. The unit ships with a 6-pin euroblock for audio or control I O and includes mounting hardware and the power supply. Networked audio systems can be integrated using Dante-enabled devices and standard IT infrastructure.
Typical applications include distributed paging systems, multi-zone background music and enterprise AV where centralized DSP and matrix routing are required. The DSM-16 is suited to small installed systems as well as larger distributed audio networks that require zone-level control. It combines network audio routing with per-zone DSP for consistent audio performance.
Installation is straightforward using the web-based Installer UI and standard rack mounting hardware. The steel enclosure provides durable protection in AV racks and equipment rooms. Firmware and network configuration are handled through the embedded server to streamline commissioning and long-term maintenance.
Free Ground Shipping
We offer free ground shipping on every purchase of $300 and more for US and US territory. Please choose "Free Ground Shipping (UPS/USPS)" option at checkout.
UPS Ground
UPS provides up-to-date tracking information. Ground service takes anywhere from 2-7 working days for delivery depending on destinations. UPS Ground does not deliver on Saturdays, Sundays or Holidays.
USPS Priority Mail/USPS Express Mail
For all shipments shipped via USPS, we offer 'DELIVERY CONFIRMATION' number with each package. Difference between tracking number provided by UPS vs USPS Delivery Confirmation number is: Delivery Confirmation status is updated when the delivery has been made or when the package has made it through major USPS stations.
Air Shipment
Air shipments, Overnight, 2nd day and 3 day select methods offer guaranteed delivery time for your shipment. If you are in hurry or in need for the items on schedule, select one of these methods. Up-to-date tracking information is provided with each Air Shipment. AVProSupply has the right to choose between Air shipments to meet or reduce delivery time. For guaranteed delivery of multiple items with expedited shipping, please contact our customer service representative for personalized assistance to get your items delivered to you when you need them.
International Customers
We offer shipping via USPS/UPS for our international customers. You can find different shipping options during checkout.
Most items ordered from AVProSupply will be shipped out from our California Warehouse. Will-Calls are only allowed with Appointment Only - Please call Customer Service to set one up between the hours of 9am to 6pm PST.
We Offer A 30-Day Money Back Guarantee:
Our main goal is to ensure your complete satisfaction with our service and products. If, for any reason, you are not 100% satisfied with your purchase, you can return it within 30 days of the purchase date for a full refund. Our 30-day money back guarantee applies to all of the products we sell, except for: TVs and monitors 20" and larger, Special Order merchandise, or any item indicated as non-returnable. Shipping is not refundable. Prior to returning your purchase, a Return Merchandise Authorization (RMA) number will be provided to you.
Refunds:
Refunds on returned items will be issued in the same payment form as received from the customer at the time of purchase. Once we receive the product and it passes inspection, we will credit your account. Please allow 3 - 6 business days for a credit to appear on your account.
Exchanges:
If the item was sent back to us for an exchange, please allow 3 - 5 business days for the replacement to be processed.
No Returns/Exchanges on the following:
- TVs and monitors 20" and larger
- Special Order merchandise
- Any item indicated on the website as non-returnable
For more information see our official Return Policy
